Forest Park Crematorium earns top score from industry inspector
Forest Park Cemetery & Crematorium earned an almost perfect score from an industry inspector who found the facility offered an “excellent level of service provision.”
Ian Rudkin, an inspector for the Federation of Burial & Cremation Authorities (FBCA), concluded that he “did not feel it necessary to make any recommendations” following his visit to the site in March.
The Crematorium Compliance Scheme involved scrutinising six separate key areas of service delivery, through discussion and viewing of more than 80 points of interest and Mr Rudkin scored the crematorium 99.4% in all six of those areas.
Out of a maximum possible mark of 470, the crematorium was given a score of 467.
Forest Park Cemetery & Crematorium Manager Daren Trinder said: “To be awarded a near-perfect score from this inspection gives me a tremendous sense of pride.
“Getting full marks from the FBCA inspector for ‘Service and Staff’ is particularly pleasing because people are at the heart of everything we do.
“Full marks for Service and Staff is an important external endorsement of my colleagues here at Forest Park Cemetery & Crematorium and the exceptional care, support and service they provide to local people every single day, whether that’s organising and delivering a funeral service or helping the bereaved to memorialise a loved one.”
Forest Park Cemetery & Crematorium is part of Westerleigh Group, one of the UK’s largest independent owners and operators of crematoria and cemeteries, with 41 sites in England, Scotland, and Wales, all set within beautifully landscaped gardens of remembrance, which provide peaceful places for people to visit and reflect.
Mr Rudkin found the crematorium “…to be operating in accordance with the three key areas of compliance: 1. The Cremation Regulations 2009, relating to statutory documentation; 2. The Defra Process Guidance notes 5/12, relating to cremation; and 3. The Code of Cremation Practice, relating to all aspects of the service.”
To find out more about Forest Park Cemetery & Crematorium, the services it provides, and the exceptional care and support it delivers, visit: www.forestparkcrematorium.co.uk
